Customer Care

We offer FREE trackable international shipping.

Standard Shipping Times:

• US and Canada: 5 - 16 days
• Australia and New Zealand: 7 - 19 days
• Europe: 9 - 17 days
• Latin America: 10 - 25 days
• Africa: 10 - 25 days
• Other countries: 14 - 30 days

Busy Seasons: 20 - 40 days. Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country such as Balkans, Belarus, Burma, Cote D’Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe. Some distant areas can take a little longer, but we’ll get to you! The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.

Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances. Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer’s own responsibility.

After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. 

Do check your junk or spam folders and if it's not there, contact us at contact@atticshops.com and we will be able to look up the progress of your order for you and get back to you as soon as possible. 

Once the email confirmation has been sent, your order will begin to be processed. 

The order processing time might take up to 1 - 4 business days. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email. If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will be shipped the following week.

All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to local currency for you. All customers are charged at the time of purchase.

Note that additional exchange fee may apply if your currency is other than US dollars.

Separate Shipments

When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided will two or more tracking numbers. 

We accept 6 hours notice to cancel an order or update any changes such as quantity, color, size or shipping address information. Just feel free to contact us. We are available 24/7 at contact@atticshops.com 

Please note that any request received after 6 hours period will no longer be accepted because we process orders immediately. Changes to order cannot be made once processed. We will still try our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so, you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.

If you are ever in doubt or simply can't get an answer to your problems, email us at

contact@atticshops.com 

Alternatively, you can message our Facebook or Instagram page. 

Service Hours 

Monday - Friday: 10:00 - 10:00 

Saturday - Sunday: 11:00 - 9:00